Building Integrity Into Every

Customer Experience

AUSTRALIA :: NEW ZEALAND :: ASIA PACIFIC :: PLUS 120 COUNTRIES

We are changing the way the world leads, sells and serves people
ETHICAL SALES PERFORMANCE IMPROVEMENT

Integrity Selling

Integrity Selling is an industry-leading comprehensive ethical sales training solution focused on sales behaviours that will forge productive and long-term business partnerships.

ETHICAL SALES: BETTER EQUIP YOUR TEAM TO:

  • Professionally manage a sales conversation with confidence and skill
  • Increase personal motivation and drive to surpass goals
  • Uncover and develop the customer’s needs, using a simple investigating model
  • Help the customer think through their needs and reveal insights- a key to creating value
  • Differentiate themselves and your solutions from competitors
  • Increase acceptance of their recommendations by linking them to the customer’s stated needs
  • Resolve objections calmly and confidently
  • Increase the quantity and quality of commitments from their customers
  • Plan sales calls effectively using a simple planning tool
  • Incorporate positive values, ethics and beliefs into every aspect of their selling
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HOW WE WORK WITH YOU

DIAGNOSIS- UNDERSTAND YOUR PERSONAL AND ORGANISATIONAL CHALLENGES
MANAGER OVERVIEW- INSIGHTS TO SUPPORT AND REINFORCE LEARNING
INTERACTIVE 1-2 DAY WORKSHOP TO ENHANCE SELLING SKILLS
8-WEEK SUSTAINMENT & ACCOUNTABILITY PROGRAMME
MONTHLY ACCELERATOR MODULES

WHAT MAKES INTEGRITY SELLING SO VALUABLE?

1

A flexible process for having an organised, sales conversation

2

Highly interactive course dynamics

3

Content may be customised based on organisation or industry

4

8-Week Follow-Up course and Monthly Performance Accelerator Modules. Our work is never done!

5

Participants learn the value of ethical behaviour in sales situations

BENEFITS TO YOUR ORGANISATION

INCREASED
SALES

IMPROVED
EMPLOYEE RETENTION

DECREASE
IN CALL RELUCTANCE

SIGNIFICANT
IMPACT TO THE TOP LINE
"The Integrity Selling Model provides value and enthusiasm for the following reasons: First, it’s a realistic, detailed and customer-focused approach that allows you to be yourself while having a conversation with the customer. Second, it unifies all Quest lines of business to one language. Finally, it’s a model that world-class sales organisations provide for their sales forces.”

FRANK TURUCZ, EXECUTIVE SALES DIRECTOR, QUEST DIAGNOSTICS

Our Approach

The Integrity Difference

Contact Integrity Solutions and find out more about our customer service training programmes, leadership management coaching, sales training courses...and more.