YOUR MEMBERS ARE OUR PRIORITY

SALES TRAINING FOR CREDIT UNIONS CREATES NEXT-LEVEL GROWTH

Product and service quality aren’t enough to build member loyalty. The credit unions that consistently create strong, trust-based member relationships—the kind that lead to next-level opportunities for growth—are those that:

• Develop and support their employees’ confidence, competence and commitment to creating superior value for members
• Make a needs-focused sales and service process integral to their culture

Our sales training for credit unions programme will show you how to align your culture to build the trust and value your members care about and the loyalty your credit union thrives on. The Member Advantage gives you a proven, needs-focused approach for developing consultative sales behaviours, instilling supportive leadership practices and creating an inner drive within your employees to achieve more than they ever thought possible—for themselves and for the members they serve.

• Strengthen member relationships
• Shift mindsets around service and selling
• Maximize sales performance
• Embrace accountability
• Enhance leadership and coaching abilities
• Align front-line and support staff around your culture
• Discover next-level opportunities for growth