Communications Training

Participants engaging in a communication training workshop in New Zealand.

Integrity Communication®

Available In-Person or Online Across New Zealand, Australia, and the Asia Pacific

Effective communication is the cornerstone of organisational success. Whether interacting with customers or collaborating internally, clear and consistent communication enhances productivity, builds trust, and fosters a positive work environment.

Integrity Communication® is our award-winning training programme designed to develop essential communication skills within your team. Delivered either in-person or virtually, this programme equips participants with the tools to communicate effectively, adapt to various communication styles, and navigate complex conversations with confidence.

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Impacts on Your Organisation

Increased

Productivity

Increased

Trust & Transparency

Increased

Job Satisfaction

Increased

Employee Collaboration

Why Invest in
Communication Skills Training?

Increased Productivity: Streamlined communication reduces errors and accelerates project timelines.
Enhanced Trust and Transparency: Open dialogue fosters a culture of honesty and accountability.
Improved Job Satisfaction: Employees feel heard and valued, leading to higher engagement.
Stronger Collaboration: Effective communication bridges departmental silos and encourages teamwork.

Participants will learn to:

Collaborate Effectively: Engage with diverse stakeholders using proven communication strategies.
Build Trust and Rapport: Establish connections that encourage openness to feedback and suggestions.
Adapt to Communication Styles: Recognise and adjust to various behavioural and communication preferences.
Employ Strategic Questioning: Identify needs and drive conversations towards constructive outcomes.
Expand Influence: Use key skills to gain agreement and drive action.
Navigate Complex Problems: Apply frameworks to understand and address multifaceted challenges.

What Sets Integrity
Communication® Apart?

Progressive Framework: A structured approach to fostering positive and productive dialogues.
Interactive Learning: Engaging course dynamics that encourage participation and real-world application.
Values-Driven Content: Emphasis on ethical communication to build lasting trust.
Cultural Customisation: Content tailored to align with regional norms and organisational cultures.
Sustainment Modules: An 8-week follow-up programme with optional monthly performance accelerator modules to reinforce learning.

Striking the Balance

Image of a scale balancing 4 key customer service aspects. Strong goal clarity, high achievement drive, healthy emotional intelligence and excellent social skills. These are essential to customer service in New Zealand and Australian businesses.

Striking the balance

Ineffective communication can lead to wasted resources and diminished customer satisfaction. Organisations with highly effective internal communication strategies are 3.5 times more likely to surpass their industry counterparts.

Extensive research identifies four pivotal communication traits prevalent among top-performing professionals. By cultivating these traits, we empower teams to communicate proficiently with both customers and colleagues.

Achieving communication excellence transcends basic interpersonal skills and organisational knowledge; it necessitates the ability to influence others and drive meaningful action.

What Makes Integrity Communication so Valuable?

integrity solutions centre new zealand
  • 1
    A progressive framework for having a positive, productive dialogue
  • 2
    Highly interactive course dynamics
  • 3
    Values-driven dialogue to gain trust and achieve respected outcomes
  • 4
    Content may be customised to align with cultural norms
  • 5
    8-week Sustainment and Accountability Plus Optional Monthly Performance Accelerator Modules.
  • 6
    Participants on our communication coaching course will learn the importance of providing value in every interaction

Client Success

A few examples of the impact Integrity Communications® delivers for our clients

78 % of employees believe improving communication and engagement should be a priority to leadership.

60 % of employees said company-wide training needs to be implemented to build effective communications skills.

$ 62.4m is lost due to poor communication at work every year.

Infographic displaying client success statistics from the Integrity Communication® programme.