Building Integrity Into Every

Customer Experience

AUSTRALIA :: NEW ZEALAND :: ASIA PACIFIC :: PLUS 120 COUNTRIES

We are changing the way the world leads, sells and serves people

SKILL AND WILL COACHING PLAYBOOK

Skill and Will Coaching is a developmental process that equips sales leaders with the knowledge and tools to improve performance by coaching to the attitudes and beliefs that most influence sales performance. This program provides guidelines for supporting Integrity Selling behaviours identified as best practices for your organisation. Come prepared to analyse behaviours, including your own!

What Participants Learn:

  • Techniques for reinforcing the application of the AID, Inc. process
  • Ways to increase the commitment and effectiveness of pre-call planning
  • How to encourage team members to leverage Behaviours Styles in every sales interaction
  • Strategies for exploring the emotional side of selling, often overlooked by leaders
  • Strategies for clarifying attitudes and beliefs that influence sales success and coaching to these “internal” dimensions
  • The value of believing in others at a greater level than they believe in themselves
  • Coaching skills for enhancing best practice sales behaviours

HOW WE WORK WITH YOU

DIAGNOSIS OF SALES PERFORMANCE FACTORS
NTERACTIVE ONE-DAY WORKSHOP
4-WEEK SUSTAINMENT & ACCOUNTABILITY PROGRAMME
COACHING CONVERSATIONS

WHAT MAKES THE SKILL AND WILL COACHING PLAYBOOK SO VALUABLE?

1

Customised Coaching Playbook

2

Case Study application using “real-life” coaching challenges

3

Content may be customised to align with organisational best practices or current selling model

4

Workshop is reinforced with 4-week Sustainment and Accountability Programme for Real behaviour Change

BENEFITS TO YOUR ORGANISATION

INCREASE IN RESULT-PRODUCING ATTITUDES AND BEHAVIOURS OF SALE PEOPLE

DEMONSTRABLE INCREASE IN SALES PROFESSIONALS’ SELF-DRIVE

UPWARD SHIFT IN PERFORMANCE AND PRODUCTIVITY

SIGNIFICANT IMPACT TO REVENUE
"My dad gave me a copy of Integrity Selling in 1993 and I have used the concepts daily during my 20+ years with Enterprise. When we were introduced to Integrity Coaching it was clear that our people and our business would benefit if we could integrate ‘coaching’ into our culture. The decision to work with Integrity was easy because they provide leadership development that matches our culture and our needs.”

STEVE DURHAM, AVP OF ENTERPRISE CAR SALES

Our Approach

The Integrity Difference

Contact Integrity Solutions and find out more about our customer service training programmes, leadership management coaching, sales training courses...and more.