Building Integrity Into Every

Customer Experience

AUSTRALIA :: NEW ZEALAND :: ASIA PACIFIC :: PLUS 120 COUNTRIES

We are changing the way the world leads, sells and serves people
GO FROM BOSS TO COACH

Integrity Coaching

To achieve long-term organisational business outcomes managers must embrace their role as coaches and grasp the dynamics of coaching in different situations and with different behaviour styles. Empower your people to do great things.

Two people coaching training

Participants Will Learn:

  • The differences between people-focused and goal-oriented leadership styles and how to bridge the gap between the two
  • The importance of giving people a sense of purpose and challenging them to reach higher levels of performance
  • Why and how to shift a coaching mindset from solving problems to developing people
  • A Coaching philosophy that builds confidence, competence, and ultimately, capability – by believing in others at a greater level than they believe in themselves
  • Insights for understanding what motivates people—and helping them break through self-limiting paradigms
  • Skills to gain trust and rapport with team members so that they are fully receptive to coaching
  • How to ask questions to understand goals and gain insight into emotions as well as facts

HOW WE WORK WITH YOU

PRE-ASSESSMENT

INTERACTIVE ONE-DAY WORKSHOP
8-WEEK SUSTAINMENT & ACCOUNTABILITY PROGRAMME
POST-ASSESSMENT
PERFORMANCE ACCELERATOR MODULES

WHAT MAKES INTEGRITY COACHING SO IMPACTFUL?

1

A simple, 5-step coaching process

2

Highly interactive course dynamics

3

A tool belt that ignites individual passion with specific focus on values, motivations, and praise

4

Content may be customised for greater cultural alignment

5

Workshop reinforced with 8-Week Sustainment and Accountability and Monthly Performance Accelerator Modules

6

Essential strategies spotting-- and keeping -- outstanding performers

BENEFITS TO YOUR ORGANISATION

DECREASE IN UNWANTED TURNOVER

SKYWARD SHIFT IN INDIVIDUAL PERFORMANCE AND PRODUCTIVITY

DEMONSTRABLE INCREASE IN EMPLOYEE ENGAGEMENT AND SELF-DRIVE

SIGNIFICANT IMPACT TO THE BOTTOM LINE

DOWNLOAD OUR BROCHURE HERE

"When looking for transformational leadership and building an integrity based sales culture the Integrity programmes deliver beyond expectations. With the implementation of these truly customer-centric programmes the sales and revenue performance of the business has increased tenfold, along with increased staff engagement and customer satisfaction ratings.”

TSB Bank

Our Approach

The Integrity Difference

Contact Integrity Solutions and find out more about our customer service training programmes, leadership management coaching, sales training courses...and more.