INTEGRITY HEALTHCARE LEADERSHIP COACHING

Integrity Service for Healthcare Leaders is a developmental process that equips leaders with the knowledge and skills to create a culture where employees and patients are valued and treated with respect. In an industry with so many options available, customers will choose to do business where exceptional service is a priority. Our healthcare leadership coaching programmes are dedicated to making that happen.

WHAT PARTICIPANTS LEARN:

The importance of modelling, supporting and rewarding positive, customer-focused behaviours
A supportive coaching philosophy and process that build confidence, competence, and ultimately, capability
Techniques for recognizing and adapting to different communication preferences and behaviour styles
How attitudes, motives, and values affect service both internally and externally
Skills to gain trust and rapport with team members so that they are fully receptive to coaching
Ways to create and sustain a culture where employees feel valued and appreciated

HOW WE WORK WITH YOU

PRE AND POST ASSESSMENT

INTERACTIVE HALF-DAY WORKSHOP

6-WEEK SUSTAINMENT AND ACCOUNTABILITY PROGRAMME

SUPPORTIVE COACHING STRATEGIES FOR MANAGERS

24 MONTHLY SERVICE MOMENTS

CUSTOMER SERVICE “GAMEBOX” WITH DAILY SERVICE REMINDERS

WHAT MAKES INTEGRITY SERVICE FOR HEALTHCARE LEADERS SO IMPACTFUL?

A simple communication model

Highly interactive course dynamics

Content may be customised for increased relevancy

Aligned coaching resources for managers

BENEFITS TO YOUR ORGANISATION

NOTEWORTHY GROWTH IN CROSS-FUNCTIONAL COLLABORATION AND ALIGNMENT

HIGHER EMPLOYEE ENGAGEMENT AND RETENTION

STRONGER RELATIONSHIPS BETWEEN MANAGERS AND THEIR PEOPLE

SIGNIFICANT IMPROVEMENTS IN TEAMWORK

"The elegant simplicity of Integrity’s solutions makes them easy to use and coach.”

VICE PRESIDENT OF SALES, GLOBAL PHARMACEUTICAL COMPANY

GET STARTED TODAY