Professional team participating in a Behaviour Styles training workshop in Australia/ New Zealand

Communicating With Impact®

Increase your effectiveness with every conversation.

Understanding behaviour styles is essential to building stronger relationships, improving workplace communication, and increasing leadership impact. Our Behaviour Styles Workshop equips teams and leaders across New Zealand and Australia with the tools to recognise and adapt to different communication styles – fostering trust, collaboration, and performance.

Whether you’re leading a sales team, working in customer service, or managing internal relationships, this workshop will help you uncover behavioural blind spots and tailor your approach to resonate with others more effectively.

Learn how to make the most of every conversation.

Impacts on Your Organisation

Increased

People Skills

Increased

Workplace Cohesion

Increased

Awareness of Others

Decreased

Customer Conflict

Participants in the
Behaviour Styles Workshop will:

Identify and understand their own preferred communication style
Learn to recognise the four key Behaviour Styles®: Doer, Talker, Controller and Supporter
Discover how to adapt their communication to build stronger relationships
Improve collaboration and reduce misunderstandings across teams
Develop strategies to engage customers, colleagues, and team members more effectively
Strengthen their leadership presence by managing diverse behavioural preferences

The Four Behaviour Styles

For better understanding and communication

The Four Behaviour Styles®: Communicating with Intent

Every person communicates differently – and that’s where many disconnects begin. Our workshop dives deep into the four unique Behaviour Styles®:

  • Doers – Direct, competitive and results-oriented

  • Talkers – Creative, outgoing and big-picture thinkers

  • Controllers – Analytical, structured and detail-focused

  • Supporters – Empathetic, loyal and team-oriented

By understanding the traits and motivators of each style, your team will learn how to reduce conflict, connect authentically, and communicate with greater impact.

Who Should Attend?

Integrity solutions centre new zealand
  • 1
    Sales professionals and account managers
  • 2
    People leaders and team managers
  • 3
    Customer service and client support teams
  • 4
    HR professionals and learning & development staff
  • 5
    Cross-functional team members seeking better communication

Testimonial

“As the workshop states, the #1 leading indicator of success is the ability to get along well with others. I constantly hear ‘eerily accurate’ from participants after they read their results and I so enjoy the sincere interest they have in how their colleagues communicate. The flexibility of exercises in the workshop allows you to cater to each group’s needs, and gives you the ability to steer in different directions on the fly depending on how the group interacts.”

- Director

GLOBAL LEARNING & DEVELOPMENT, RUSSELL INVESTMENTS