Building Integrity Into Every

Customer Experience

AUSTRALIA :: NEW ZEALAND :: ASIA PACIFIC :: PLUS 120 COUNTRIES

We are changing the way the world leads, sells and serves people

INTEGRITY SELLING FOR PHARMACEUTICAL SALES

The Pharmaceutical sales industry faces hurdles of greater regulation, growing price pressure, the demands of managed care, and an increasingly competitive marketplace. Integrity Selling for Pharmaceutical Sales focuses on the skills and ethical sales behaviours designed to forge productive and long-term clinical and non-clinical partnerships.

What Participants Learn:

  • Techniques designed to drive favourable outcomes by changing the mindset of medical device sales executives from vendor to strategic partnership
  • Value of asking questions to determine the needs of diverse customers
  • Strategies and language to identify and sell different Behaviour Styles
  • How and why to put the customer and patient as the central focus of every sales conversation.
  • Ways to maximise selling opportunities in spite of decreased access and limited time
  • Effective methods for building trust, thereby ensuring long-term, professional partnerships
  • Importance of values, ethics, and beliefs, aka INTEGRITY

HOW WE WORK WITH YOU

MANAGER OVERVIEW
PRE-WORK & GOAL SETTING
INTERACTIVE 1-2 DAY WORKSHOP
8-WEEK SUSTAINMENT & ACCOUNTABILITY PROGRAMME
SUPPORTIVE COACHING
MONTHLY PERFORMANCE ACCELERATOR MODULES

WHAT MAKES INTEGRITY SELLING FOR PHARMA SALES SO IMPACTFUL?

1

HCP and patient-focused selling system

2

Highly interactive course dynamics

3

Content may be customised based on existing sales strategies

BENEFITS TO YOUR ORGANISATION

INCREASED SALES AND PRODUCTIVITY

REDUCED CALL RELUCTANCE

GREATER CUSTOMER LOYALTY

INCREASED ACHIEVEMENT DRIVE
"Reps are getting more time and having deeper conversation with their customers because they are asking better questions..”

REGIONAL MANAGER, MID-SIZED U.S. PHARMACEUTICAL COMPANY

Our Approach

The Integrity Difference

Contact Integrity Solutions and find out more about our customer service training programmes, leadership management coaching, sales training courses...and more.