Building Integrity Into Every

Customer Experience

AUSTRALIA :: NEW ZEALAND :: ASIA PACIFIC :: PLUS 120 COUNTRIES

We are changing the way the world leads, sells and serves people
OUR BOOKS

A LIBRARY OF KNOWLEDGE

Integrity Solutions has authored books on topics ranging from needs and integrity-based selling to putting the customer first and new ways of looking at leadership. Our insightful books are designed to help business leaders apply proven, time-tested ideas to the new challenges of today. See all our titles below.

BOOK
Integrity Selling for the 21st Century: How to Sell the Way People Want to Buy
If you’ve tried manipulative, self-focused selling techniques that demean you and your customer, if you’ve ever wondered if selling could be more than just talking people into buying, then Integrity Selling for ... Order Your Copy
BOOK
The Inner Game of Selling: Mastering the Hidden Forces that Determine Your Success
Selling is 85% emotional and 15% logical. Forget everything you’ve been taught about selling – forget the ‘hard sell’, forget negotiation strategies, forget those closing... Order Your Copy
BOOK
Integrity Service: Treat Your Customers Right - Watch Your Business Grow
Every company today recognizes the importance of good customer service and putting the customer first. Why, then, do service people so often treat us as though we’re supposed to serve them, rather than the opposite?... Order Your Copy
BOOK
The People Principle: A Revolutionary Redefinition of Leadership
Business’s greatest blunder of the last decade has been the belief, backed by billions of dollars invested, that technology and organisational strategies would solve the problem of flat productivity. .They didn’t! Order Your Copy
BOOK
Hey, I’m the Customer: Front Line Tips for Providing Superior Customer Service
In an increasingly competitive economy service is a key factor. This book shows managers how to focus on and satisfy customers’ needs. Order Your Copy
Our Approach

The Integrity Difference

Contact Integrity Solutions and find out more about our customer service training programmes, leadership management coaching, sales training courses...and more.