DEVELOP EXCELLENCE IN SALES AND SERVICE PROFESSIONALS
Training needs to help drive business results by going beyond just skills building to focus on changing the mindset and behaviours of sales & service people.
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Integrity Solutions is a performance improvement organisation that focuses on developing sales and service teams that achieve measurable business results. Through our employee training in NZ and Australia, we partner with our clients to win more customers, keep more customers, and grow profitable revenue with a unique focus on sales performance, coaching, leadership, and customer service. Together we increase leadership’s ability to align and engage their teams while igniting a passion among sales and service professionals with a specific focus on their attitudes, values, motivations, and beliefs.
"Selling success is more an issue of who you are than what you know. While knowledge is necessary, sustained success comes to the person who’s driven by strong values and ethics.”
RON WILLINGHAM / FOUNDER OF INTEGRITY SOLUTIONS
Founded in 1968 by Ron Willingham, Integrity Solutions spent decades creating and improving a unique learning process that translates knowledge and skills into real-world behaviours.
Based on studies and observations, Ron authored ten books on sales, customer service, coaching, goal achievement, and personal development.
Integrity Solutions was at the forefront of introducing the philosophy of customer needs-focused selling which was radical at the time. This led to the development of first-in-class solutions such as Integrity Selling, Integrity Service, Integrity Coaching, and many others since. Each is designed to impact not only skills, but also attitudes, values, and achievement drive.
Acting ethically at all times
Taking proactive responsibility for results
Performing at our highest levels
Sharing the wealth of opportunity with others
Seeking new and better solutions to problems
Keeping the customer at the center of our business